Introduction
At Smart Maintenance Solutions, we prioritize your privacy and are committed to protecting your personal data in alignment with Jamaica's Data Protection Act, 2020. This policy outlines our practices regarding the collection, use, and safeguarding of your information.
Information Collection
We collect information that you provide directly to us and through your use of our services. This includes, but is not limited to:
- Personal identification details (e.g., name, email address).
- Fleet and vehicle information for service provision.
- Usage data and preferences to enhance our services.
Use of Information
Your information is used to:
- Provide and maintain our services.
- Communicate with you about your account and services.
- Improve and personalize your experience with us.Comply with legal obligations and ensure security.
Data Protection
We implement robust technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include:
- Data encryption and secure storage practices.
- Regular reviews of our data collection, storage, and processing practices.
- Restricted access to your personal data to employees, contractors, and agents who need to know that information to process it for us and who are subject to strict contractual confidentiality obligations.
Data Subject Rights
In accordance with the Data Protection Act, 2020, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your personal data.
- Object to processing of your personal data.
- Withdraw consent at any time where we rely on consent to process your personal data.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
International Data Transfer
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Children's Privacy
Our services do not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children under age 18 without verification of parental consent, we take steps to remove that information from our servers.
Amendments to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us.
This Privacy Policy is crafted to meet the requirements of the Jamaican Data Protection Act, 2020, ensuring users are informed of their rights and the measures Smart Maintenance Solutions takes to protect their data.
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